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Hello listing agents,
I don’t spend too much time flooding
the web with our testimonials but there are hundreds of testimonials on our website and as many of our partners as you wish to speak with that are taking listings and getting them sold using our service. www.prospectingworks.com
This rebuttal is for people that
are genuinely interested in having our firm set up listing appointments for
them and looking for the FACTS. I will
keep this very simple and my team we will answer any questions that you may
have.
QUICK FACTS:
·
In the last 6 years my team has set more than 30,000 listing appointments
for great agents nationwide that are too busy to post their success stories
online.
·
Our partners have closed millions of dollars in
commissions using my prospecting service.
·
We have the referral fee commission
disbursements to prove it.
·
At any given time there are over 150 agents in
the schedule and we have literally HUNDREDS of testimonials available for your review. Far more testimonials that complaints.
·
One complaint per month for 6 years looks like a
lot but it is only 5% of our clients.
·
Prospecting isn’t new nor is Fitzgerald
Coaching, Inc. A newer company may have
fewer complaints.
·
Most lead generation services also have an “F”
rating at the BBB.
·
Anytime real estate agents have to convert
opportunities there will be complaints.
·
The BBB only gives a good rating if the
complaint was resolved to the customers “satisfaction.” In other word, a refund.
·
I refund partners if we simply can’t set up
appointments in their market.
·
I do not refund agents that don’t hold up their
end of our partnership.
90% OF ALL COMPLAINTS SUMMED UP
RIGHT HERE…
UN SKILLED AGENTS: The truth
is that some agents simply can’t take a listing. Our average conversion ratio is 1 in 3 yet we have agents that
don’t take any of the listings despite the fact that 80% of these sellers DO
LIST with someone else. THIS IS A
PARTNERSHIP and finding a partner that can take a listing is important.
·
They will use words like “poor quality” leads to
justify themselves but when I go and research the sellers that we set up
appointments with, 80% LISTED… WITH OTHER AGENTS. It isn’t like they aren’t serious
people. Most are FSBO and EXPIRED
sellers and we all know that the majority of them list.
·
They will say the seller was “overpriced yet
another agent took the listing, got a price reduction and sold the home.
·
One of the agents that complained carries more
than 30 active listings. I asked
him, “How many of the 30 need price
reductions?” He said, “all of them, my
market is slow.” I said, “What makes you think that the sellers that
we find for you are any different than the ones you find yourself?” His market doesn’t change because we are
doing the prospecting. He didn’t want to
hear it. He posted his complaint online
because I wouldn’t give him a refund.
·
They will say that they never herd back from the
seller when they tried to confirm the appointment but yet the seller will call
us and ask why they never herd from the agent.
·
They will disqualify a seller for the most basic
objections. For example an EXPIRED
seller may have a few other interviews set up with agents. Some see that as a reason not to
compete. SKILLED AGENTS see this as a
great sign that the seller is HOT and ready to RE-LIST.
AGENTS THAT TOO BUSY OR TOO LAZY TO DO THE WORK: This is by far more of a problem than UN
SKILLED agents for us. We ONLY ask an
agent to do 2 things…
·
FIRST…
Send updated numbers on the 1st and 15th of each
month. Just as if you were prospecting
for yourself… we have the most success calling the freshest people and sending
fresh numbers also shows participation in the partnership and a readiness to go
on appointments.
·
We ask that they scrub their list so that we are
only calling people in areas where they want to take listings. I see complaints that mention that we are
setting appointments in areas that that they don’t work. It doesn’t even cross their minds that we’ve
told them over and over to scrub their list so WE don’t waste our time calling
in those areas.
·
Most of our partners use a service like Landvoice
or RedX so it only takes a few minutes to send fresh numbers every few
weeks. If they don’t send their numbers
we will put them on “hold” until they do send the list.
·
Again this is a PARTNERSHIP.
·
Despite constant reminders, they don’t send any numbers
for a few months then BLAME us and say that WE didn’t deliver or say things
like I was in the program for 6 months and only got 4 appointments.
·
What the agent doesn’t say when they POST THE
COMPLAINT ONLINE is that they only sent numbers in that first month and ignored
every attempt to get new numbers after that.
·
SECOND…
we ask for agent feedback on the appointments.
·
When a partner takes a listing, we send referral
agreements. There have been many cases
where an agent didn’t tell us they took a listing to avoid paying the referral
fee so we get feedback after every 6 appointments. If an agent will not give feedback on the
status of the appointments, we put them on “hold” until they do. Simple.
·
Some agents are just too busy and don’t care… they have so many leads that they don’t even open the e-mails we send
with their appointments let alone give us any feedback. We’ve had more of a challenge with TOP
PRODUCERS who purchase so many leads that our appointments just aren’t that
important to them or their “team” isn’t as interested in these appointments as
their “team leader” was.
·
There is a complaint where a “team leader”
listed 3 of the first 5 appointments that we set for him. Then didn’t take a listing in the next
40! He started giving his “team” the
appointments then asked for refund! I
researched his appointments and 29 of the 40 sellers listed with other
agents. I told him he and his team were
the ones not doing their part and denied his refund. He posted a complaint online as if it was our
fault his team couldn’t take a listing.
·
Again, this is a PARTNERSHIP.
I appreciate that you took the time
to read our side of the complaints story.
I will leave you with this… an agent just recently asked me, “Who should I believe? The agents that complained about the service
or the agents that are giving the great testimonials?”
My answer was very genuine. I said, “Believe the agent that you most
identify with.”
This is a critical question. Are you comfortable working with FSBO &
EXPIRED sellers? We can set
appointments for anyone in your office…
but as you know, not everyone in your office can take the listings and
get them sold. If you are comfortable
working with sellers and motivated to take more listings, we need you more that
you need us!
After nearly two decades as a real
estate coach, I’ve learned that the best agents will make us look good. I’m thankful for all of our great partners.
Sincerely,
Coach Bob Fitzgerald
Sincerely,
Coach Bob Fitzgerald
FINALLY… SEE FOR YOURSELF…. WATCH US PROPECTING!
VIDEO LINK: Listen to actual prospecting calls: https://www.youtube.com/watch?v=qqNAsko-se0&list=PLyscMHrTfnLx83fDJEgJBs8aigbtDbUgn&index=1
VIDEO LINK: Coach Bob discussed the
listings appointments
VIDEO LINK: Coach Bob discusses the keys to the
partnership
VIDEO LINK: How we handle the question, do you have a
buyer for my home? https://www.youtube.com/watch?v=hQEm-TLSDbo&index=7&list=PLyscMHrTfnLx83fDJEgJBs8aigbtDbUgn
VIDEO LINK: Meet our managers and prospecting team
VIDEO LINK: Proof that the system works. Paid referral fees!
